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Job Openings


Job Responsibilities:

  • Perform day-to-day network operation for the Network Infrastructure and Network Equipment at the customer premises, including performance monitoring, bandwidth monitoring.
  • Perform timely and accurate update to the Documentation of the Network Infrastructure inclusive of network diagrams, equipment configuration, architecture and designs
  • Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
  • Provide reports according to the schedule and the agreed format by customer's network management team on all updates to the Cable Plant and Network Equipment.
  • Perform cabling asset management and maintain network physical and logical drawings especially during cabling-related IMAC.
  • Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
  • Perform Network IMAC request including updating documentation
  • Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
  • Provide proactive incident reports for all network problems, faults, events within TWENTY-FOUR (24) hours, as defined in the Procedure Manual
  • Respond to all fault calls inclusive of emails and other forms of communications for network related issues and problems reported
  • Escalate the problem to the next level if it cannot be resolved within the specified time as agreed with the customer
  • Provide multi-vendor equipment support across a wide range of models and types of networking equipment
  • Attend meetings, to organise and conduct as required by management and/or customer for common resolution of repeated/prolonged problems

Job Requirements:

  • Candidate must possess a relevant IT Diploma qualification
  • CCNA / CCNP certification is a must
  • 2-3 years of network working experience
  • Willing to take on shift work
  • Willing to take on a 1 year contract
  • Able to start work immediately an added advantage

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