NETWORK ENGINEER

Job Responsibilities:

• Perform day-to-day network operation for the Network Infrastructure and Network Equipment at the customer premises, including performance monitoring, bandwidth monitoring.
• Perform timely and accurate update to the Documentation of the Network Infrastructure inclusive of network diagrams, equipment configuration, architecture and designs
• Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
• Provide reports according to the schedule and the agreed format by customer's network management team on all updates to the Cable Plant and Network Equipment.
• Perform cabling asset management and maintain network physical and logical drawings especially during cabling-related IMAC.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
• Perform Network IMAC request including updating documentation
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
• Provide proactive incident reports for all network problems, faults, events within TWENTY-FOUR (24) hours, as defined in the Procedure Manual
• Respond to all fault calls inclusive of emails and other forms of communications for network related issues and problems reported
• Escalate the problem to the next level if it cannot be resolved within the specified time as agreed with the customer
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment
• Attend meetings, to organise and conduct as required by management and/or customer for common resolution of repeated/prolonged problems

Job Requirements:

• Candidate must possess a relevant IT Diploma qualification
• CCNA / CCNP certification is a must
• 2-3 years of network working experience
• Willing to take on shift work
• Willing to take on a 1 year contract
• Able to start work immediately an added advantage